My 90 year old mother lives with our family. We have a walk in shower with tiled flooring in need of replacement.
We specifically asked for and demanded a flooring which would not be slippery so that she could walk in and out with her walker. The flooring in 3 showers cost over $3,000. Each of them is the most slippery flooring imaginable. We called in Bath Fitters - which said the flooring was "properly installed" and therefore not in need of replacement or refund.
They offered to give us a bath mat for my mother! Be forewarned - the flooring is not safe for seniors or handicapped or kids.
Product or Service Mentioned: Bath Fitter Flooring Installation.
Reason of review: Bad quality.
Monetary Loss: $3800.
Preferred solution: Full refund.
I didn't like: Bath fitter assured us the item was suitable and it was not, Product is poorly designed and unsafe and they do not care.