Reply by Bath Fitter

Hi Sheila,

We’re glad to hear that you’re happy with your remodel. We’re sorry to hear about to some of the timing issues and understand your schedule is important. If you have any other questions or concerns, please don’t hesitate to reach out to our national customer care team by emailing customercare@bathfitter.com. Thank you!
Author's
3.0
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Customer service
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From the beginning the saleperson was great; she took her time and went over what the company offers and we were very inspired and excited. After a brief wait for the product to get into stock the job began.

Our 2d day completion of the installation was scheduled for 2p but the installer finally arrived at 6p. Initially the installer was scheduled without and consult with us about if we were available and then the above mentioned happened.

The job was completed and we were glad to have it finished. Great work by the installer and he was very courteous.

Product or Service Mentioned: Bath Fitter Installation.

Reason of review: Poor customer service.

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