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Bath Fitter's reply to:

Hello, thank you for sharing your experience with us. We're always happy to hear from our customers and even happier to know you enjoyed your experience with us to warrant a 5-star rating! Once you are ready to go ahead with the second project, please do not...
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Bath Fitter's reply to:

Hi Joan, we are thrilled to hear that we managed to turn an initial negative experience into a positive one. Customer Service is important to us and we strive at making sure our clients are satisfied. Thank you for taking the time to leave a positive review!
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#1273328
Bath Fitter's reply to:

Resolved

Hi Joan, Thank you for sharing your experience and we are sorry it was not a positive one. We’ve shared your information with your local office and they will be in touch with you shortly to further discuss the situation. Thank you again for giving us the opportunity to...
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#1272439
Hi John, we are thrilled to hear that our team went above and beyond to ensure your full satisfaction and that we cleared up any confusion in regards to the shower doors. Customer service is important to us and we always want to ensure that our clients are smiling when...
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#1235645
Bath Fitter's reply to:

Hi Cathy, we’re thrilled to hear that you had a great experience and that our team went above and beyond to ensure your satisfaction. We really appreciate you taking the time to write about your remodel. Thank you again for your business!
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#1231830
Bath Fitter's reply to:

Hi Craig, we are sorry to hear that you had a negative experience and we appreciate you bringing this to our attention. We've just spoken to your local team and they have confirmed that they are already working with you on a resolution. Thank you for reaching out...
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Wilbraham, Massachusetts
#1213102
Bath Fitter's reply to:

Resolved

Hi Howard, thank you for sharing your story. Customer service is important to us. Your local team has advised us that they are working with you on a solution. If there is anything else we can do to assist, please don’t hesitate. Thank you!
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#1204686
Bath Fitter's reply to:

Hi Mr. Budka, Thank you for sharing your experience and we are sorry it does not seem to have been a positive one. We’ve shared your information with your local office and they will be in touch with you shortly to further discuss the situation. Please do not hesitate...
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Bath Fitter's reply to:

Hi Veronica, we appreciate your review and the time you took to let us know about your experience. We will pass along your message to your local branch so that they can directly address this concern. Thanks again for reaching out.
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#1170894

Contact Bath Fitter

Mailing Address:
102 Evergreen Drive
Springfield, TN 37172
Phone:
(888) 781-7160
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Hi Frank, we are sorry to hear about your experience and we’d love the opportunity to make it right. Our local office will reach out to you shortly to discuss the situation. Thank you for reaching out to us and we apologize for any inconvenience.
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#1153033