
Bath Fitter Reviews
Bath Fitter Reviews
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Verified Reviewer New ReviewerUnsatisfactory service
Unreasonable to ask 15% off because they were "inconvenienced".
- Instalation and customer service problems
Dissatisfied with service
Very unhappy customer
User's recommendation: carefull.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI cannot give this company any stars.
I am having the same issue. I recently purchased a home with a bath fitter so my name is not on the account.
Because of this they will not even come fix it for a repair fee, the only offered solution they gave is to buy a completely new bath fitter for ~$1750. I would like to register it somehow and have a different way to resolve.
The warranty should really be based on the product, not the customer. I will be reaching out to a different service to come repair their product.
- Instalation and customer service problems
The employees at the Doral. Florida location have ignored our calls and requests.
User's recommendation: DO NOT DO BUSINESS WITH BATH FITTER!
- No one returns my phone calls no solutions
Inferior in every way
User's recommendation: Not just no, but he'll no!
Not holding to their warranty
User's recommendation: Trust in their warranty - watch out.
- Service
Disappointed
User's recommendation: Just get everything tiled by a good tile installer. It’s no more expensive and better quality.
- Quick install
- Initial appearance of the bathtub
- I was lied to and overcharged 480 dollars
- Attention to detail no one uses a inch caulk bead
Does not honor their warranty. Called with a repair issue, but office refuses to respond to it.
User's recommendation: Don't use Bathfitters for replacement and repair work.
- Bad service
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I need your help
The install was not what I asked for nor what the sales rep promised could be done. The fixtures do NOT look like brushed nickel. They have a gold tint. Plus there are smudges in the metal itself.
Wow! This sounds like the EXACT issues we are experiencing with the Kent, Ohio office.
We definitely regret choosing Bath Fitter. Poor customer service and horrible installation and repairs. During one of the re-installs, the repairman took out the perfectly fine brushed nickel hardware and replaced with bronze looking hardware. It doesn't Atchison and looks awful!
The tech who came back out was so rude and unfriendly he said 1. It would wear over time and eventually look like brushed nickel. Then, 2. It doesn't match the other hardware because they no longer use Speakman hardware so they can no longer get what we chose abd agreed upon in the contract.
So frustrating and we are over it all! We are promised phone calls and emails that we never receive. I've taken several days off to deal with issues and repairs since the initial install in April. The first install had to be completely redone because it was done so horribly wrong!
Nothing but problems from day one.
They basically took our money with nothing in return. BEWARE OF KENT, OHIO OFFICE!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerVery poor shower install
User's recommendation: DON'T USE THEM.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUncommitted service
User's recommendation: Think twice before choosing Bath Fitter.
Because bathfitters blames me for the black on the second time caulking my shower.
User's recommendation: no way.
TO SHOW WE ARE PLEASED
User's recommendation: I DO RECOMEND BATHFITTERS.
Very good work
User's recommendation: if want your bathroom done these are the people to call. i have already given their number to 2 people to call.
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Hi, we are sorry to hear your experience with Bath Fitter was not a positive one. We would like the opportunity to better understand your experience to see if there is anything we can do to assist.
Can you please send us an email at CS@bathfitter.com with your name, zip/postal code and phone number? Thank you.