Hi Cathy, we’re thrilled to hear that you had a great experience and that our team went above and beyond to ensure your satisfaction. We really appreciate you taking the time to write about your remodel. Thank you again for your business!
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The salesman lied to me and overcharged outrageously. He said I would get the shelf for free and then charged me $145 for it. Also I was told after they came that if I installed my old shower doors it would void the warranty. The he tried to get me to buy two shower...
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I didn't like
- I was lied to and overcharged 480 dollars
Hi Howard, thank you for sharing your story. Customer service is important to us. Your local team has advised us that they are working with you on a solution. If there is anything else we can do to assist, please don’t hesitate. Thank you!
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Testimonial
Bath Fitter - Worth the price!
Several years ago we had our bath redone. We had a tub and we're older now, so we wanted a stand up shower. We were very happy with Bath Fitter the first time, so we went with them the second time. We would highly recommend their sales rep and the installer. They...
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Bath Fitter - Repair work
Awesome work done!!! The tech that came out was famtastic!!!!
Product
Bath Fitter's focus and specialty are in remodeling bathrooms, and since we were willing to pay for that, instead of calling a general contractor in, we went with them. We had a remodel upstairs and everything went well. We had a shower in our master bathroom and...
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Testimonial
Bath Fitter - Excellent job, excellent quality!
I purchased a walk-in shower from Bath Fitter in October. I saw their booth at the state fair and I liked the product and the way it looks. I had them come out and show me what they had to offer. The rep was very personable and explained everything. He did an excellent...
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Hi Mr. Budka, Thank you for sharing your experience and we are sorry it does not seem to have been a positive one. We’ve shared your information with your local office and they will be in touch with you shortly to further discuss the situation. Please do not hesitate...
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I like that Bath Fitter guarantee the work and I heard they do good. I purchased a tub and had them install it a couple of months ago. The installation team was very good and polite. They explained and showed us what they were going to do. They did an excellent job and...
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Hi Veronica, we appreciate your review and the time you took to let us know about your experience. We will pass along your message to your local branch so that they can directly address this concern. Thanks again for reaching out.
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Product
Customer service addressed all my issues and everything has been resolved