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What Their Customers Are Saying ?

Bath Fitter - Excellent workmanship!

Bath Fitter
I recently decided to have a small bathroom “remodeled” and didn’t want to spend a fortune, but at the same time was looking for a quality finished product. I had seen Bath Fitter commercials on TV, so I had an interest in checking them out. The whole entire process from in home consultation to installation of the project was beyond my wildest expectations. Every person connected with the project was extremely professional, knowledgeable, and... Read more

Bath Fitter - Convert bathtub to shower

Bath Fitter
I was extremely pleased with Bath Fitter. From the salesperson, Steve, to the installer, Nick and all the other people I spoke with along the way regarding progress, schedule, additions and other items, everyone was very polite, helpful and professional. The removal of the old tub and installation of the shower took 2 days. The installer was very careful where he placed his tools and materials, protecting my floors with drop cloths and not... Read more

Bath Fitter was amazing

Bath Fitter
I researched the website and made a few calls and Bath Fitter seemed to have pretty good track record. They ended up putting an actual liner, an insertion bathtub about three weeks ago. Everything went fine and the installers did really well too. I've been a contractor for a long time and I have to say that I couldn’t have asked for a better experience. Bath Fitter was amazing and they did a really good job. When they started and were... Read more
Bath Fitter's reply to:

Hi Cathy, we’re thrilled to hear that you had a great experience and that our team went above and beyond to ensure your satisfaction. We really appreciate you taking the time to write about your remodel. Thank you again for your business!
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#1231830
The salesman lied to me and overcharged outrageously. He said I would get the shelf for free and then charged me $145 for it. Also I was told after they came that if I installed my old shower doors it would void the warranty. The he tried to get me to buy two shower...
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Anonymous
John Rosett

Customer service addressed all my issues and everything has been resolved

I didn't like
  • I was lied to and overcharged 480 dollars
#1223465
Bath Fitter's reply to:

Hi Howard, thank you for sharing your story. Customer service is important to us. Your local team has advised us that they are working with you on a solution. If there is anything else we can do to assist, please don’t hesitate. Thank you!
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#1204686

Testimonial

Several years ago we had our bath redone. We had a tub and we're older now, so we wanted a stand up shower. We were very happy with Bath Fitter the first time, so we went with them the second time. We would highly recommend their sales rep and the installer. They...
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#1237228
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Bath Fitter - Repair work

Awesome work done!!! The tech that came out was famtastic!!!!
#1194710
Bath Fitter's focus and specialty are in remodeling bathrooms, and since we were willing to pay for that, instead of calling a general contractor in, we went with them. We had a remodel upstairs and everything went well. We had a shower in our master bathroom and...
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#1237229
I purchased a walk-in shower from Bath Fitter in October. I saw their booth at the state fair and I liked the product and the way it looks. I had them come out and show me what they had to offer. The rep was very personable and explained everything. He did an excellent...
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#1237230
Bath Fitter's reply to:

Hi Mr. Budka, Thank you for sharing your experience and we are sorry it does not seem to have been a positive one. We’ve shared your information with your local office and they will be in touch with you shortly to further discuss the situation. Please do not hesitate...
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I like that Bath Fitter guarantee the work and I heard they do good. I purchased a tub and had them install it a couple of months ago. The installation team was very good and polite. They explained and showed us what they were going to do. They did an excellent job and...
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#1237227

Contact Bath Fitter

Mailing Address:
102 Evergreen Drive
Springfield, TN 37172
Phone:
(888) 991-1332
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Bath Fitter Most Helpful Reviews

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Bath Fitter's reply to:

Hi Veronica, we appreciate your review and the time you took to let us know about your experience. We will pass along your message to your local branch so that they can directly address this concern. Thanks again for reaching out.
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#1170894