Hi Lasheller, this does not sound like the experience we strive for and we'd love the opportunity to investigate. We'll be reaching out to your local branch today and they will be in touch with you shortly. Thank you for bringing this to our attention.Read more
The bath fitter warranty - Resolved
Hi Diane, we are thrilled to hear your local Bath Fitter branch was able to reach out to you and resolve your issue! Thank you again for bringing this to our attention, and please do not hesitate to reach out to us if there is anything else. Thank you!Read more
Hello, thank you for sharing your experience with us. We're always happy to hear from our customers and even happier to know you enjoyed your experience with us to warrant a 5-star rating! Once you are ready to go ahead with the second project, please do not...Read more
Hi Joan, we are thrilled to hear that we managed to turn an initial negative experience into a positive one. Customer Service is important to us and we strive at making sure our clients are satisfied. Thank you for taking the time to leave a positive review!Read more
Hi Joan, Thank you for sharing your experience and we are sorry it was not a positive one. We’ve shared your information with your local office and they will be in touch with you shortly to further discuss the situation. Thank you again for giving us the opportunity to...Read more
We utilized Bath Fitter to remodel our bathrooms. We were very impressed by the quality of service we received. The lady who answered the phone (Patty) was friendly, upbeat and made me feel at ease. The service provided by Kris, Joel, Darren, Alex and Chris was superb....Read more
Bath Fitter - Ideal safety shower
We had our shower done seven years ago. But we knew we were going to be getting older and we wanted to be able to have something that we could get in and out of without having to deal with a bathtub. The people we dealt with worked with us very well and were very...Read more
Hi Jenna, we apologize for your negative experience. We understand you have been in contact with the branch and are working towards a resolution. We thank you for bringing this matter to our attention, and if there is anything else we can do to assist you please do not...Read more
Bath Fitter - A very professional experience
I liked Bath Fitter since they would come and do everything all at one time. We didn't have to have one person in to break down the wall or whatever. They would do everything, and it would be done within 24 hours. The rep came and brought everything to show us the...Read more
Second-time customer of Bath Fitter!
I’m a second-time customer of Bath Fitter. This time, I bought a bathtub insert, wall surround and new shower. The interactions with the rep were excellent. The installers did an excellent job as well. I was remodeling the bathroom and I didn’t wanna screw with the tub...Read more
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