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What Their Customers Are Saying ?

Bath Fitter - Tub to shower conversion

Bath Fitter
Tub to shower conversion - We were very pleased with the installation and the professionalism of the installer. He was careful and courteous. He showed up on time. We would definitely have Bath Fitter do any other bathroom remodel we might need and would recommend them to others. Alice Baugh Hurricane, UT Read more

Bath Fitter - A positive experience

Bath Fitter
We had an old tub with an odd shape. It was cast iron and it wasn't gonna go anywhere, so we had few options for it. We had Bath Fitter convert it into a shower and tub. Working with the sales rep was a positive experience. He was helpful and answered all our questions. The installer was friendly. He was in and out in a day. He knew his stuff and he got the installation done right. So, we were happy with the remodel. Richard Samulak ... Read more

Bath Fitter - Perfect for a rental accommodation

Bath Fitter
Bath Fitter did a remodel for me and it was wonderful. The tenants like it a lot too. I went with Bath Fitter since they looked like they did a good job and it was in my price bracket. Bath Fitter did a new sub-floor, made the new tub and then the walls going around the tub. The job went right on schedule, which took about a day and a half. The guy that installed it was professional as well as the salesperson that came here. Mark Glavas Grand... Read more
Bath Fitter's reply to:

Hi Lasheller, this does not sound like the experience we strive for and we'd love the opportunity to investigate. We'll be reaching out to your local branch today and they will be in touch with you shortly. Thank you for bringing this to our attention.
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#1311147
Bath Fitter's reply to:

Resolved

Hi Diane, we are thrilled to hear your local Bath Fitter branch was able to reach out to you and resolve your issue! Thank you again for bringing this to our attention, and please do not hesitate to reach out to us if there is anything else. Thank you!
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#1290466
Bath Fitter's reply to:

Hello, thank you for sharing your experience with us. We're always happy to hear from our customers and even happier to know you enjoyed your experience with us to warrant a 5-star rating! Once you are ready to go ahead with the second project, please do not...
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Bath Fitter's reply to:

Hi Joan, we are thrilled to hear that we managed to turn an initial negative experience into a positive one. Customer Service is important to us and we strive at making sure our clients are satisfied. Thank you for taking the time to leave a positive review!
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#1273328
Bath Fitter's reply to:

Resolved

Hi Joan, Thank you for sharing your experience and we are sorry it was not a positive one. We’ve shared your information with your local office and they will be in touch with you shortly to further discuss the situation. Thank you again for giving us the opportunity to...
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#1272439
We utilized Bath Fitter to remodel our bathrooms. We were very impressed by the quality of service we received. The lady who answered the phone (Patty) was friendly, upbeat and made me feel at ease. The service provided by Kris, Joel, Darren, Alex and Chris was superb....
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#1282274
We had our shower done seven years ago. But we knew we were going to be getting older and we wanted to be able to have something that we could get in and out of without having to deal with a bathtub. The people we dealt with worked with us very well and were very...
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#1282272
Hi Jenna, we apologize for your negative experience. We understand you have been in contact with the branch and are working towards a resolution. We thank you for bringing this matter to our attention, and if there is anything else we can do to assist you please do not...
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#1260468
I liked Bath Fitter since they would come and do everything all at one time. We didn't have to have one person in to break down the wall or whatever. They would do everything, and it would be done within 24 hours. The rep came and brought everything to show us the...
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#1282273

Contact Bath Fitter

Mailing Address:
102 Evergreen Drive
Springfield, TN 37172
Phone:
(888) 781-7160
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Bath Fitter Most Helpful Reviews

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I’m a second-time customer of Bath Fitter. This time, I bought a bathtub insert, wall surround and new shower. The interactions with the rep were excellent. The installers did an excellent job as well. I was remodeling the bathroom and I didn’t wanna screw with the tub...
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#1249680