Reply by Bath Fitter

Hi Edward, thank you for reaching out. We directed your note to our customer service team and were told that your local branch came out to provide the support you needed. Thanks again for letting us know about your concern and allowing us to resolve the problem!

We had an appointment today at June 6 130 to 3 30 it is now 6 43 PM PST still nobody has shown up. I have to cancel my plumber tomorrow it's going to cost me $500 penalty sure wish you guys could keep to your word.

Will phone tomorrow and try to make another appointment since it has been two months without a bathroom what's another six months. Not very good company service especially when you said you were going to phone me to let me know what's going on.

We also would like to have it done before Christmas. Cannot think of anything else to say right now.

Review about: Bath Fitter Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $850.

Preferred solution: Deliver product or service ordered.

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