Make sure before you sign or hand over any MONEY, you get everything in writing. I was told 3-4 weeks and it was 7 weeks to get done.
Installers did damage in both bathrooms, in 1 bathroom they made a hole in a wall going into another area of my house, and you need to clean up after the installers. Expensive, get other estimates first.
Take before and after pictures, I called the office and sent pictures to Bathfitters. I was told I would get a call on Friday but I had to recall the office to see about the damage.
Review about: Bath Fitter Installation.
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Price reduction.
I didn't like: Customer service.