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Product: Bath Fitter Customer Care Clear all filters (8 of 8 reviews match)
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Hi Patricia, thank you for reaching out. We understand your frustration and are working with your local branch to address your concern. Thank you again for letting us know about the situation.
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Bath Fitter Customer Care
#1100375
GREAT CUSTOMER SERVICE REPS and Nice Product!!!Thanks to a GREAT installer, CASEY who treated the bathroom like it was his own home!!! After dealing with a service rep. named Kenny, my issues felt better from that point on. I WILL be telling more people about BATH...
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Bath Fitter Customer Care
#1109686
Our project (new bath and new shower) went very well. Kevin was the tech on both jobs. His attention to detail on both projects was excellent. We could not ask for a better experience and we will definitely recommend Bath Fitter to anyone who is in need of a first...
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Bath Fitter Customer Care
#1079885
Bath Fitter's reply to:

Hi Kevin, thanks for reaching out. We passed your message to customer service who reached out to your local branch. We were told that your local office has since contacted you and rescheduled a new date for installation. Thanks for expressing your concern and we are...
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Bath Fitter Customer Care
#1063255
Bath Fitter's reply to:

Hi Edward, thank you for reaching out. We directed your note to our customer service team and were told that your local branch came out to provide the support you needed. Thanks again for letting us know about your concern and allowing us to resolve the problem!
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Bath Fitter Customer Care
#1057392
Hi William, Thank you for reaching out. We understand your frustration about your tub and appreciate you giving us the opportunity to make this right. We will pass your note and information to customer service, who will reach out to your branch directly. Thanks again...
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Bath Fitter Customer Care
I liked
  • Product
I didn't like
  • Instalation and customer service problems
  • Delays in installation
#1045900
Bath Fitter's reply to:

Hi Michael, Thank you so much for reaching out and we apologize for any inconvenience. Please know that we have passed your message to our customer service department and they will reach out to your local branch directly to handle the problem. Thanks again for reaching...
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Bath Fitter Customer Care
#1041915
Bath Fitter's reply to:

Hi Bryn, thank you for reaching out and for sharing your experience with us. We are very sorry for any inconvenience caused and we appreciate the opportunity to make it right. We’ve passed your note along to our customer service department who will handle the situation...
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Bath Fitter Customer Care
#1018550