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Product: Bath Fitter Bathtub Installation Clear all filters (24 of 24 reviews match)
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I never believed I could have three NEW bathrooms in just three days!!!Professional, prepared, thorough, clean and courteous without a doubt. What a pleasure to know, finally, money was truly well spent. Floor to ceiling!! The hardware is wonderful and even the safety...
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Bath Fitter Bathtub Installation
#1097552
It was worth every penny. The installer was very professional and pleasant. Our bathroom looks like a showroom now. The installer cleaned up the mess and explained to us how to work everything before he left. I would highly recommend Bath Fitter to my family and...
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Bath Fitter Bathtub Installation
#1097553
Bath Fitter's reply to:

Hi James, thank you for reaching out and letting us know about your concern. We passed your message to our customer service team who will deal directly with your local branch. We really appreciate your continued support and recommending us to your family and friends!...
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Bath Fitter Bathtub Installation
I liked
  • Looks and function
I didn't like
  • Warranty
#1076497
In a word our experience was wonderful.We absolutely love our new tub and surround. The installer was excellent and spent a lot of time fixing the mistakes of the people who previously installed a tub and surround. He explained everything he was doing and why and did...
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Bath Fitter Bathtub Installation
#1079884
Winnipeg, Manitoba Bath Fitter: Disappointing Product and Customer Service
Hi Cam, thank you for expressing your concern. Customer service is aware of your issue and will contact your local branch directly. Thanks again for reaching out.
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Bath Fitter Bathtub Installation
I liked
  • Initial appearance of the bathtub
I didn't like
  • Bath fitter assured us the item was suitable and it was not
#1048999
Bath Fitter's reply to:

Hi Eleanor, thank you for reaching out and we are so excited to hear you’re thrilled with your beautiful new tub! We passed your message along to our customer service department and they will reach out to your local branch directly to provide the help you need. Thanks...
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Bath Fitter Bathtub Installation
I didn't like
  • Customer service
  • Rings falling off the grqb bars
#1015346
Bath Fitter's reply to:

Hi Dennis, we can’t thank you enough for your wonderful message. We pride ourselves in having a hardworking and dedicated staff so we are thrilled to hear that Steve went above and beyond. We actually passed your note onto our local branch so that Steve and his manager...
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Bath Fitter Bathtub Installation
#1010687
Bath Fitter's reply to:

Hi Arlene, thank you so much for reaching out. We’ve passed along your note to our customer service team and have heard back that the deposit was returned and that you are completely satisfied. Customer service is always a priority, so please don’t hesitate to reach...
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Bath Fitter Bathtub Installation
#1009024
Bath Fitter's reply to:

Hi there, Thank you for reaching out and allowing us to address your concerns. We’re very happy to hear that the tub looks amazing and that you are happy with the final product. To address any concerns about the cost, please email customercare@bathfitter.com and our...
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Bath Fitter Bathtub Installation
#1007368
Bath Fitter - Problems with the installation of our tub and flooded basement
Bath Fitter - Problems with the installation of our tub and flooded basement
Bath Fitter - Problems with the installation of our tub and flooded basement
Bath Fitter - Problems with the installation of our tub and flooded basement
Bath Fitter - Problems with the installation of our tub and flooded basement
Bath Fitter - Problems with the installation of our tub and flooded basement
Bath Fitter - Problems with the installation of our tub and flooded basement
Hi Barbara, Thank you for writing and informing us about your plumbing difficulties. We are so sorry for the situation and appreciate you giving us the opportunity to make it right. We absolutely want to correct the problem and have passed your message directly...
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Bath Fitter Bathtub Installation
I liked
  • Couple of employees were ok
I didn't like
  • Inadequate plumbing
  • Hi the whole bathfitters experience was
#1004547