Bath Fitter Bathroom Remodeling Reviews

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Sad part is I had painted the bathroom a color to go with the insert. So rather than wait I will be repainting. Also, the type of shower heads we discussed and what the installer understood was also different. But they did come through with the correct hardware. In order to avoid these issues in the future I would suggest they call before they send the installer to the property and REVIEW all materials to make "absolutely sure" everything is...
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In response to: Bath Fitter Bathroom Remodeling Review from Buffalo, New York

Hello, Thanks for writing and letting us know about this situation. Customer service is very important to us. We take this situation seriously and would like to rectify any issues you may be facing in your bathroom. This review has already been passed onto the corporate customer care team and your local branch will be contacted immediately to address your concerns. Please feel free to reach out and update us during the resolution process....
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In response to: Bath Fitter - Suggestion to "add" some sort of hangers for shower head while sitting down to shower as another option for customers as a permanent fixture

Hello, Thank you for writing. We take customer suggestions seriously and will definitely pass this onto our corporate customer care team. If you could kindly email detailing your idea, that would be greatly appreciated. Thank you.
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I liked
  • Fast attention i recieved with an issue

In response to: Bath Fitter NIGHTMARE

Hello, Thank you for letting us know. We apologize for the inconvenience and would like to do our best to rectify the situation. If you could kindly email detailing your situation, our corporate customer care team will be able to address your concerns. Thank you.
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I didn't like
  • Customer service
  • Lack of communication
  • Terrible workmanship