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Manufacturer: Bath Fitter Category: Remodeling Clear all filters (8 of 8 reviews match)
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Bath Fitter renovated our bathroom some 14 years ago. Recently we had the bathroom walls and floors redone with ceramic tile. The Bath Fitter trim strips needed to be redone to align with the new tile. They came out and replaced the trim strips to look as if it were...
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#1039341

Resolved
In response to: Bath Fitter - POOR PLUMBING JOB

Hi Grace, Thanks for writing and letting us know about your Bath Fitter experience - we apologize for any difficulty and we appreciate that you gave us the opportunity to fix the problem. We have been notified that customer service has already been in touch to address...
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after being promised that the job would be finished in one day by 2 to 3 workers, one guy showed up and worked late and still did not finish.The shower doors did not close right, silicone caulk was everywhere. My walls were marked up. He did not use anything to cover...
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I didn't like
  • Poor service
#941995
Sad part is I had painted the bathroom a color to go with the insert. So rather than wait I will be repainting. Also, the type of shower heads we discussed and what the installer understood was also different. But they did come through with the correct hardware. In...
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Anonymous
Nigga

They Suck

#901184

In response to: Bath Fitter Bathroom Remodeling Review from Buffalo, New York

Hello, Thanks for writing and letting us know about this situation. Customer service is very important to us. We take this situation seriously and would like to rectify any issues you may be facing in your bathroom. This review has already been passed onto the...
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In response to: Bath Fitter - Full of timing issues, mistakes, and poor communication thus far

Hello, Thank you so much for letting us know about this. Customer service is very important to us and we apologize for any inconvenience this may have caused you. Please send a follow up email to customercare@bathfitter.com and we will make sure that your concerns are...
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I liked
  • Installer professional
I didn't like
  • Delays in installation
  • Lack of communication
#855610

In response to: Bath Fitter - Suggestion to "add" some sort of hangers for shower head while sitting down to shower as another option for customers as a permanent fixture

Hello, Thank you for writing. We take customer suggestions seriously and will definitely pass this onto our corporate customer care team. If you could kindly email customercare@bathfitter.com detailing your idea, that would be greatly appreciated. Thank you.
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I liked
  • Fast attention i recieved with an issue
#842377

In response to: Bath Fitter NIGHTMARE

Hello, Thank you for letting us know. We apologize for the inconvenience and would like to do our best to rectify the situation. If you could kindly email customercare@bathfitter.com detailing your situation, our corporate customer care team will be able to address...
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I didn't like
  • Terrible workmanship
  • Too hard to clean
  • Lack of communication
#822501