Hi Ken, thank you for expressing your concern. We are so happy that we were able to immediately reach out and schedule a service appointment with you to resolve this issue. If you have any other questions, do not hesitate to contact us again. Thanks again for letting...Read more
Hi Patricia, thank you for reaching out. We understand your frustration and are working with your local branch to address your concern. Thank you again for letting us know about the situation.Read more
Bath Fitter - Turned out perfectly
It was my local plumber who told me about Bath Fitter as I needed the work done expediently. I like the idea that they were in and out within a day. So I spoke with their sales rep and we hit it off good. He’s a good guy and we got along like old friends. In the end, I...Read more
Wish I used Bath Fitter years ago!
I never believed I could have three NEW bathrooms in just three days!!! Professional, prepared, thorough, clean and courteous without a doubt. What a pleasure to know, finally, money was truly well spent. Floor to ceiling!! The hardware is wonderful and even the safety...Read more
Hi Andrea, thank you for reaching out. We understand your frustration and we sincerely apologize for the inconvenience. We appreciate you reaching out and letting us make this right.Read more
- Installer was professional
I didn't like
- Delays and poor communication
- Not enough discount to compensate for errors and delays
- Instalation and customer service problems
Hi Liv, thank you for reaching out. According to our file, it seems your installation was done in 2003, prior to the time we offered the lifetime warranty. If you have any other questions, please don't hesitate to reach back out. Thanks again for expressing your...Read more
Bath Fitter - Exceeded my expectations
I had a new tub install today and was very impressed. They exceeded my expectations by far. It was worth every penny. The installer was very professional and pleasant. Our bathroom looks like a showroom now. The installer cleaned up the mess and explained to us how to...Read more
Thank you so much for reaching out. Our customer care team passed your message along and were told that your local branch reached out directly to handle this issue. We appreciate you expressing your concern.Read more
Bath Fitter - Fantastic Company!
Your crew did an outstanding job on the new bathroom. The technician was awesome. Required about 12 hours but he stayed with it until it was completed. Can not tell you how happy we were with the final product. We were encouraged to have Bath Fitter come back out to...Read more
Hi James, thank you for reaching out and letting us know about your concern. We passed your message to our customer service team who will deal directly with your local branch. We really appreciate your continued support and recommending us to your family and friends!...Read more
- Looks and function
I didn't like
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