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All testimonials are provided and verified by Bath Fitter . Verified testimonials on Pissed Consumer is a paid feature of the platform.

Had bath fitters in to update shower / shower doors / new fixtures in bathroom ..LOVED IT ...!! The bath fitter worker was exact with his work ... can't say enough great things about your company .!! ;) ANY problems I feel comfortable contacting your company ..very friendly !!! ready to help !!! I am a person of few words ...my feelings have been expressed . 100 words ..too many for me lol !!:) :) ;) :) :) :) :) :) :) :) :) :) :) :) :) :) :)... Read more

We'd use them before and this was our second installation on a different property. They did a very clean job and we loved it. The technicians were really helpful. They made a great job of the bathtub. We were fully pleased with everything. Tom H. (Lakewood, WA) Read more

From the first call to Bath Fitters to schedule an appointment with the Bath Fitter Rep to the meeting with Justin who was very thorough in his presentation and a visit from the tech rep to make all proper measurements to the installer David who was very meticulous and would bring to our attention problems encountered during the installation we were very impressed and satisfied with the workmanship as well as David's keeping everything... Read more

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In response to: Bath Fitter - Review in Household Services category

Hi James, Thanks for writing and letting us know about this. We have passed your note onto our corporate customer care team, who will reach out to your local branch in order to address your concerns. Feel free to update us once an appointment is made, or have any additional questions. Thanks again! Read more

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In response to: Bath Fitter Bathtub Installation Review
Bath Fitter Bathtub Installation Review
1 of 3

Hi there, Thanks for writing and telling us about your experience. We apologize for any inconveniences that you’ve faced and we would love the opportunity to resolve the issue. If you could reply back to us or email customercare@bathfitter.com, our corporate customer care team will be able to contact your local branch in order to address your concerns. Thanks again! Read more

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Prior to installation I was told not to paint our unfinished bathroom so I held of (only Kilnz primer) two days before installation the rep old me I could go ahead and paint. I decided to wait. After installation while I was cutting in I discovered that he installer had used silicone caulk which is great unless it is to inches from the shower insert. NOT HAPPY! Now I must remove all of the old (and new caulk) and start over. Company did a poor... Read more

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after being promised that the job would be finished in one day by 2 to 3 workers, one guy showed up and worked late and still did not finish. The shower doors did not close right, silicone caulk was everywhere. My walls were marked up. He did not use anything to cover my floors or sinks. Our water pressure was reduced dramatically. Our shower looks like it belongs in a trailer. I wish I had never heard of Bathfitter. What they promise and what... Read more

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In response to: Bath Fitter Bathtub Installation Review from Milwaukee, Wisconsin

Hello, Thanks for writing. We're so glad that you had such a positive experience with Bath Fitter! We hope you continue to enjoy your new bathroom. Feel free to reach out if there's anything further we can do for you :) Thanks Read more

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This company is very poor on follow up of needed repair. Never return phone calls. I would not recommend them

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In response to: Shaking my head

Hi there, Thanks so much for writing and letting us know about this. We apologize for any inconveniences you faced and we would love the opportunity to rectify and enhance your Bath Fitter experience. Your information has been passed onto our corporate customer care team and someone will be in contact soon. If you need more immediate assistance, please feel free to reach out to customercare@bathfitter.com. Thanks again! Read more

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In response to: Bath Fitter - Review in Household Services category from Jacksonville, Florida

Hi there, Thanks for writing us! We do not have a cleaning service, but we do have suggested ways of caring for your Bath Fitter unit. For proper maintenance of your Bath Fitter bathtub, we suggest using an approved cleaner or a 50/50 mix of water and regular chlorine bleach to kill any germs/bacteria. Another environmentally friendly option is using a solution of water and white vinegar, which is an effective way of eliminating mildew on... Read more

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The sales person seemed very thorough and she was very knowledgeable about the product and helpful overall. We reviewed the contract which I signed and she left me a sample of the color which was Pearl. Long story short when the product arrived it was not Pearl it was white. I looked at the contract and sure enough it said white. The installer called the coordinator and she did offer to send the right color but would not be available for a... Read more

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In response to: Bathfitter Install Deficiencies

Hello, Thanks for writing and letting us know about this. We apologize for any inconveniences you may be facing. Please know that customer service is a top priority and we want to rectify this situation. We have passed this onto our corporate customer care team, where someone will address your concerns and contact you directly. If you have any further questions, please email customercare@bathfitter.com Read more

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