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What Their Customers Are Saying ?

Bath Fitter - Spectacular New Shower

Bath Fitter
Bath Fitter removed my old tub and enclosure and installed a spectacular new shower. They exceeded my high expectations in every aspect - people,... Read more

Bath Fitter - So happy!!!

Bath Fitter
Bathroom turned out beautiful as we expected and the installer was professional, courteous, friendly and completed the project in a timely fashion in... Read more

Bath Fitter - Extremely Pleased

Bath Fitter
We had a great experience with Bath Fitter! The salesman spent a lot of time with us, was able to give us a great deal with financing! The installer... Read more
Bath Fitter's reply to:

Hi Kevin, thanks for reaching out. We passed your message to customer service who reached out to your local branch. We were told that your local office has since contacted you and rescheduled a new date for installation. Thanks for expressing your concern and we are...
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#1063255
Bath Fitter's reply to:

Hi Edward, thank you for reaching out. We directed your note to our customer service team and were told that your local branch came out to provide the support you needed. Thanks again for letting us know about your concern and allowing us to resolve the problem!
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#1057392
Bath Fitter's reply to:

Hi Melanie, thanks again for reaching out. After passing your message along to our customer service team, we’ve been told that your local branch has reached out to you and left multiple voice messages. We want to address your concern and make this right! Customer...
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I didn't like
  • Product is poorly designed and unsafe and they do not care
  • Bath fitter assured us the item was suitable and it was not
#1057029
Hi there, thanks for reaching out! We’re very happy to hear that Matt was so knowledgeable about our product and could answer your every question. We love meeting friendly faces in person, but will take your feedback into consideration when selecting future events. We...
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#1056182
Bath Fitter's reply to:

Thank you for reaching out and we apologize for any inconvenience. We’ve passed your note to our customer service team and they will direct your message to your local branch. Thanks again for expressing your concern and allowing us to make this right.
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I didn't like
  • Delays and poor communication
  • Delays in installation
  • Lack of communication
#1055433
Winnipeg, Manitoba Bath Fitter: Disappointing Product and Customer Service
Hi Cam, thank you for expressing your concern. Customer service is aware of your issue and will contact your local branch directly. Thanks again for reaching out.
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I liked
  • Initial appearance of the bathtub
I didn't like
  • Bath fitter assured us the item was suitable and it was not
#1048999
Hi William, Thank you for reaching out. We understand your frustration about your tub and appreciate you giving us the opportunity to make this right. We will pass your note and information to customer service, who will reach out to your branch directly. Thanks again...
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I liked
  • Product
I didn't like
  • Delays in installation
  • Instalation and customer service problems
#1045900
Bath Fitter's reply to:

Hi Michael, Thank you so much for reaching out and we apologize for any inconvenience. Please know that we have passed your message to our customer service department and they will reach out to your local branch directly to handle the problem. Thanks again for reaching...
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#1041915

Testimonial

The Installer arrived on time on the day of the install. He was very friendly, very professional, and completed a very professional install. He even cleaned up afterward and left the bathroom the way he found it... I'm very pleased, and will definitely recommend them...
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#1039342

Contact Bath Fitter

Headquarters Address:
102 Evergreen Drive
Springfield, TN 37172
Phone:
(888) 781-7160
More
Outstanding Customer Service. Quality workmanship. Overall very pleased with our new shower. Delivered and installed on time and at the contracted price. Color match with sink and toilet near perfect. Highly recommend this company for all your bath and shower needs.
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#1039340