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What Their Customers Are Saying ?

Bath Fitter - Awesome Job!!

Bath Fitter
The Installer arrived on time on the day of the install. He was very friendly, very professional, and completed a very professional install. He even cleaned up afterward and left the bathroom the way he found it... I'm very pleased, and will definitely recommend them to others!!!

Bath Fitter - Service With a Smile

Bath Fitter
Outstanding Customer Service. Quality workmanship. Overall very pleased with our new shower. Delivered and installed on time and at the contracted price. Color match with sink and toilet near perfect. Highly recommend this company for all your bath and shower needs.

Bath Fitter - Outstanding Service

Bath Fitter
Bath Fitter renovated our bathroom some 14 years ago. Recently we had the bathroom walls and floors redone with ceramic tile. The Bath Fitter trim strips needed to be redone to align with the new tile. They came out and replaced the trim strips to look as if it were the original installation. Outstanding workmanship by the installer Geoff and excellent company service. To top it off there was no charge! We highly recommend Bath Fitter for your...
Hi William, Thank you for reaching out. We understand your frustration about your tub and appreciate you giving us the opportunity to make this right. We will pass your note and information to customer service, who will reach out to your branch directly. Thanks again...
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I liked
  • Product
I didn't like
  • Instalation and customer service problems
  • Delays in installation
#1045900
Bath Fitter's reply to:

Hi Michael, Thank you so much for reaching out and we apologize for any inconvenience. Please know that we have passed your message to our customer service department and they will reach out to your local branch directly to handle the problem. Thanks again for reaching...
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#1041915
Hi Joseph, thank you for reaching out and letting us know about your situation. We have passed your information to our customer care department and they will reach out directly to your local branch. Thanks again for informing us of the problem and don’t hesitate to...
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I didn't like
  • Warranty service fee
  • Customer service
  • Hi the whole bathfitters experience was
#1028526
I ran into Bath Fitter and I didn't think I was going to be interested in them because I didn't think that I wanted a liner over my tub. But we thought we'd at least see what they have to say. Once I had a salesman come to the house and told us that’s not what they...
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#1027893
Bath Fitter's reply to:

Hi Chaz, thank you for reaching out. We’re happy to hear that no abrasives were used during cleaning, but we encourage you to view our list of recommended cleaning products to keep our high quality liners looking like new. Please visit...
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#1023519
Bath Fitter's reply to:

Wow, thank you so much for your glowing review! We couldn’t be happier that Mark and James went above and beyond to perform exception work. We pride ourselves on our high quality product and our wonderful customer service and we couldn’t be happier that you are so...
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#1023194

Testimonial

We cannot thank everyone at Bath Fitter enough for the great experience ever. Del our sales rep to the guys who measured and fit our tub and especially SAM our installer who went above and beyond and made our bathroom beautiful and in only one day as promised. Sam was...
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#1027895
We decided to replace the tub in the bathroom of our newly purchased condo in New Jersey. We contacted Bath Fitter and they came out, showed us what they had to offer and we decided to go through with it. Each person we've dealt with was efficient and knowledgeable and...
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#1027894
Bath Fitter's reply to:

Hi Bryn, thank you for reaching out and for sharing your experience with us. We are very sorry for any inconvenience caused and we appreciate the opportunity to make it right. We’ve passed your note along to our customer service department who will handle the situation...
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#1018550

Contact Bath Fitter

Headquarters Address:
102 Evergreen Drive
Springfield, TN 37172
Phone:
(888) 781-7160
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Bath Fitter's reply to:

Hi Paul, thank you so much for your positive review! We can’t thank you enough for detailing your wonderful experience with Bath Fitter and we are so happy to hear you’re happy that our team is doing a great job to fix the problem. Customer service is always a priority...
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I liked
  • Fast attention i recieved with an issue
  • Every employee was very nice hard working and respectful
  • Installer professional
#1017072