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What Their Customers Are Saying
All testimonials are provided and verified by Bath Fitter . Verified testimonials on Pissed Consumer is a paid feature of the platform.

Bath Fitter replaced my bath tub with a shower unit on Dec. 20, 2016. Scott is an awesome installer cleaning and communicating throughout and helping me make right decisions regarding placement of hand set, shelf and hand bar. I was able to order what I wanted and got... Read more

From the free in-home estimate to the installation process, our Bath Fitter experience to have our downstairs shower replaced was very pleasurable. So much so, that we are having our bathtub replaced in the master bedroom too! The finished product is beautiful! The... Read more

Completely professional experience from start to finish. Everyone involved on the Bath Fitter side down to the installer was first class. The one day installation process was smooth and schedule accommodating. Installation was flawless and the install area was left... Read more

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In response to: Beautiful new shower

Wow, thank you so much for your glowing review! We couldn’t be happier that Mark and James went above and beyond to perform exception work. We pride ourselves on our high quality product and our wonderful customer service and we couldn’t be happier that you are so... Read more

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In response to: Bath Fitter Bathtub Installation Review

Hi Bryn, thank you for reaching out and for sharing your experience with us. We are very sorry for any inconvenience caused and we appreciate the opportunity to make it right. We’ve passed your note along to our customer service department who will handle the situation... Read more

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In response to: Amazing Customer Service

Hi Paul, thank you so much for your positive review! We can’t thank you enough for detailing your wonderful experience with Bath Fitter and we are so happy to hear you’re happy that our team is doing a great job to fix the problem. Customer service is always a priority... Read more

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In response to: Rings on safety grab bars

Hi Eleanor, thank you for reaching out and we are so excited to hear you’re thrilled with your beautiful new tub! We passed your message along to our customer service department and they will reach out to your local branch directly to provide the help you need. Thanks... Read more

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In response to: Replacing a marred Bathfitters tub

Hi Dennis, we can’t thank you enough for your wonderful message. We pride ourselves in having a hardworking and dedicated staff so we are thrilled to hear that Steve went above and beyond. We actually passed your note onto our local branch so that Steve and his manager... Read more

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In response to: Terrible experience with Bath Fitter of Ft Myers

Hi Arlene, thank you so much for reaching out. We’ve passed along your note to our customer service team and have heard back that the deposit was returned and that you are completely satisfied. Customer service is always a priority, so please don’t hesitate to reach... Read more

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In response to: Be Aware...

Hi there, Thank you for reaching out and allowing us to address your concerns. We’re very happy to hear that the tub looks amazing and that you are happy with the final product. To address any concerns about the cost, please email customercare@bathfitter.com and our... Read more

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In response to: Problems with the installation of our tub and flooded basement
Bath Fitter - Problems with the installation of our tub and flooded basement
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Hi Barbara, Thank you for writing and informing us about your plumbing difficulties. We are so sorry for the situation and appreciate you giving us the opportunity to make it right. We absolutely want to correct the problem and have passed your message directly... Read more

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In response to: Bath to Shower reno- this company stinks!!!!!!

Hi Simonne, Thanks for writing and letting us know about your leaking shower. We have passed your note onto our corporate customer care team and been informed that customer service is directly handling the problem. They will reach out to your local branch to ensure... Read more

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As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

Bath Fitter replaced my bath tub with a shower unit on Dec. 20, 2016. Scott is an awesome installer cleaning and communicating throughout and helping me make right decisions regarding placement of hand set, shelf and hand bar. I was able to order what I wanted and got... Read more

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