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What Their Customers Are Saying
All testimonials are provided and verified by Bath Fitter. Verified testimonials on Pissed Consumer is a paid feature of the platform.

Had bath fitters in to update shower / shower doors / new fixtures in bathroom ..LOVED IT ...!! The bath fitter worker was exact with his work ... can't say enough great things about your company .!! ;) ANY problems I feel comfortable contacting your company ..very friendly !!! ready to help !!! I am a person of few words ...my feelings have been expressed . 100 words ..too many for me lol !!:) :) ;) :) :) :) :) :) :) :) :) :) :) :) :) :) :)... Read more

We'd use them before and this was our second installation on a different property. They did a very clean job and we loved it. The technicians were really helpful. They made a great job of the bathtub. We were fully pleased with everything. Tom H. (Lakewood, WA) Read more

From the first call to Bath Fitters to schedule an appointment with the Bath Fitter Rep to the meeting with Justin who was very thorough in his presentation and a visit from the tech rep to make all proper measurements to the installer David who was very meticulous and would bring to our attention problems encountered during the installation we were very impressed and satisfied with the workmanship as well as David's keeping everything... Read more

In response to: Bathfitter Milford ct May 2016 Poor Service unrealistic delivery dates

Hello, Thank you for writing and letting us know. Customer service is very important to us and we would like to resolve this situation. Please email customercare@bathfitter.com detailing your location and experience and our corporate customer care team will be able to address your concerns. Thank you. Read more

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In response to: It took two and a half months to get our tub installed

Hello, Thanks for writing. We apologize for the inconvenience. Customer service is very important to us and we would to rectify the situation. If you could please email customercare@bathfitter.com detailing your experience and informing us of your location, our corporate customer care team will address your concerns. Thank you Read more

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I just wanted to bring to your attention how difficult it is for me to sit down to shower and have nowhere to put the shower head for easy access for washing/rinsing, except for leaving it on the floor of the shower. This poses a very dangerous position because the seat is now soapy and I have to reach down numerous times for the shower head with a high risk of falling off the seat, and being I'm handicapped, God knows how long I would be... Read more

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We had an installation done in the summer of 2015. When the sales guy came to my house he had no issues taking my money and letting me know who great of a company it was and if there was ever any issue that they would take care of it. Fast forward to February 2016...I called the company and told them that there was an issue with my tub installation (it was popping up and I could tell that it was filling with water. I was told that I could... Read more

Was this review helpful? 2 1
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In response to: Review in Household Services category

Hello, Thank you for your feedback. We appreciate your positive words! If you could be so kind as to message us back letting us know which branch you used, we’ll pass on the positive review to that Bath Fitter. Thanks Read more

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In response to: Bath Fitter NIGHTMARE

Hello, Thank you for letting us know. We apologize for the inconvenience and would like to do our best to rectify the situation. If you could kindly email customercare@bathfitter.com detailing your situation, our corporate customer care team will be able to address your concerns. Thank you. Read more

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Having worked for Bath Fitter we were told doing remodel with Bath Fitter would increase a home's resale value. I've since talked to several realtors whom have been realtors for many years. They told me Bath Fitter adds no value to a house whatsoever. Add comment

After spending $18,000 on three bathroom (yes I'm apparently ***), one leaked, damaged sub-flooring. Had one assessment from Bath-Fitters but apparently they did not like what the out-come was. Sending out a second person (TBD). This room has been in limbo for over a month and now because of the 2nd assessment, probably another 3 weeks. Speaking with the initial sales contact to try and resolve the issue, at one point of the conversation he... Read more

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In response to: Never again, Very unhappy with the job!!!
Bath Fitter - Never again, Very unhappy with the job!!!
1 of 5

Hello, Thank you for your feedback. We apologize for the inconvenience. Customer service is very important to us and if you could kindly email customercare@bathfitter.com detailing your situation, our corporate customer care team will address your concerns. Thank you. Read more

Was this review helpful? 0 1

In response to: Trim work turned colors

Hello, Thank you for writing. Customer service is very important to us and we apologize for the inconvenience. Please email customercare@bathfitter.com detailing your situation, and our corporate customer care team will be able to address your concerns. Thank you Read more

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