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Bath Fitter

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101 complaints

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Bath Fitter was established in Montreal, Canada. The company began as a family business. The Cotton brothers stared Bath Fitter Company in 1984. At the present time, the company is the leader in manufacturing of acrylic shower bases, bathtub liners and walls in the North America. The company specializes in production, sales and installment of shower bases, bathtubs, bath and shower walls, tub and shower doors, domed ceilings, and a great number of accessories. Besides the manufacturing of goods, Bath Fitter also offers installation and repairing services. The goods are shipped directly to the retailers.

Bath Fitter provides long-time warranties on the manufactured products. Please try to contact Bath Fitter Customer Service directly prior to posting any complaints on this site.

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Bath Fitter Complaints & Reviews

Bath Fitter Reviews

BFSUX
Bath Fitter - DO NOT USE BATHFITTER IN MEMPHIS OR JACKSON TN!!!!!!

I made an appointment with Bathfitter to look at having my hall bathtub changed to a shower for my mother in law. The guy came out and he was very high pressure and got mad becaus...

#293867
Feb 02, 2012
98

Anonymous
Bath Fitter - No!!! Don't invite them to your house ever!

Wow, what a racket! The pricing is supposed to be a fraction of the cost of replacing your bath tub. A criminal (as far as I'm concerned) shows up at your house all smiles with...

#292446
Jan 27, 2012
244

Anonymous
Bath Fitter - Installed bath safety handle on the wrong side and shower rod backwards

Hello,I liked that the job on our bathtub was done in one day but not getting these details like on the safety handle on wrong wall and shower rod is on backwards, are a litt...

#288468
Jan 11, 2012
298

Anonymous
Bath Fitter = scam artists

Bath Fitter doesn't do what they say they are going to. It took the 4 months to complete my shower lining and to be honest it still isn't right. They promised the install...

#281167
Dec 13, 2011
606

Mylo Joh...
Bath Fitter - Bathfitter

I went onto google to get the phone number for Bathfitter in my area to have my 2nd bath re-done by them and the link for this website came up. 1st one done 5 years ago. I just h...

#276266
Nov 20, 2011
1009

Sxmsandy
Bath Fitter - \

Be very, very careful when leaving anything of value visable when "salesman" comes back for finished product pictures, when he knows you are not home! Although, pictures had...

#276212
Nov 20, 2011
738

Buddy62370
Bath Fitter - Can't Recommend This Company

Unfortunately I have not been able to use my new shower or tub yet. The co. came out the first time on 11/19 and worked for 1/2 the day and had to stop because the salesperson had...

#275848
Nov 18, 2011
948

Anonymous
Bath Fitter - Beware!

We had a salesman over & settled on a complete bathroom makeover several months ago. Our cabinet choices were circled in their subcontractor's brochure. The installers showed ...

#275120
Nov 15, 2011
693

Samthema...
Bath Fitter - The Bathroom window leaks

They did a sloppy job. Came back a second time, also sloppy. The Bathroom widow now leaks. You can see the stains on the out side where the water travels through the wall.Mak...

#273703
Nov 08, 2011
538

Nursehepp
Bath Fitter - Bathfitter

NEVER use Bathfitter! Since installation of our bath liner 1 year ago, we have only had problems. 2 days after installation, our basement flooded. Bathfitter claims it was our plum...

#272369
Nov 02, 2011
794

Cbaxley
Bath Fitter - Miss lead me for having a job in sales

I had a talk with tom golden he gave me a interview i came in we talked he told me to think about if i still want the job over the weekend so i called him the following week .i sa...

#271052
Oct 27, 2011
741

Anonymous
Bath Fitter - Bathfitters is the worse thing i ever did to my house .

Fist off I had the tub installed and when they came "realized it had to be in 2 pieces. Then I had the surround put in and it has been nothing short of a nightmare .They put ...

#270195
Oct 24, 2011
900

Skipa
Bath Fitters - Bogus claims

So Bath Fitters claims "No surprises". Surprise - they ordered the wrong shower door! We told him obscure glass but he didn't write it on the order form. Then ordered clear gla...

#269518
Oct 20, 2011
450

Gobears
Bath Fitter

Its funny, before my appointment with Bath Fitter I looked them up on google and found this web site. It made me really nervous because of the complaints. But my Paster had them do...

#269316
Oct 20, 2011
923

Anonymous
Bath Fitter - Can not rinse shower doors without floor getting soaked

I would never recommend Bath Fitters to anyone. We have had the company back for a second try and still when we rinse down the shower doors the water comes all out on the floor. I ...

#268704
Oct 17, 2011
533

Goingone
Bath Fitter - Bathfitters and nothing went right.

After waiting 3 weeks for installation the tub was not the right size . Had to reorder and wait again to install another 3 weeks . Had a grab bar which we paid extra for put up an...

#268551
Oct 16, 2011
574

Anonymous
Bath Fitter - Dont work for/Dont buy from!!!

I’m not going to go into details, I’m sure you have seen the thousands of complaints and bad reviews about this company, I was a branch manager for them and I can a...

#265914
Oct 04, 2011
1098

RosieD
Bath Fitter - Ripped off an elderly woman

Bathfitters came & gave me an estimate of $4700. All they had were their glamous pictures which I was told "do not do justice to the real thing".After they were done, I was shocked...

#265612
Oct 02, 2011
911

Mmad
Bath Fitter IS BOGUS

THEY CLAIM TO "CUSTOM MAKE" YOUR BATHROOM. NOT TRUE. IT IS MADE WHEN YOU ORDER BUT NOTHING IS CUSTOM MADE. THEY "BEND" AND "CUT" YOUR WALL ON SITE. THAT DOES NOT MAKE IT CUSTOM...

#265246
Sep 30, 2011
569

Anonymous
Bath Fitter - Bathfitters called me a liar

My fiancee and i stopped by her daughter's apt on a Friday and bath-fitters were there finishing up for the day. bath-fitters did not bring the correct size tub insert and had...

#264655
Sep 27, 2011
630

Anonymous
Bath Fitter - Installation of bath tub was defective.

The tub was installed a year ago and after a year, water sets in under the new tub installed. We called to them for repair and came after several days. Then afer several weeks, wat...

#261982
Sep 14, 2011
691

Anonymous
Bath Fitter - Bathfitters is a Ripoff

We recently used Bathfitters and during installation of a 6000.00 shower unit, the installer accidently drilled an additional hole for the shower spout.Rather than repl...

#259152
Sep 01, 2011
831

Anonymous
Bath Fitter - BathFitter of Pennsylvania Lies to Customers

I worked for Bath Fitter as a salesman for almost 1 year. During my time there they forced us to use a sales approach to urge you to buy "tonight" for a 10% discount. If you dont ...

#256259
Aug 18, 2011
1057

Jeantg
Bath Fitter - All around disappointment from quality to workmanship to customer service

We had a new tub surround and tub installed in our home by Bath Fitter of Syracuse, NY in spring of 2008. Since that time we have had continual problems with the walls and parts o...

#254981
Aug 12, 2011
820

Blaine334
Bath Fitter - Bathfitter, overpriced, bad customer service.

I had a new tub installed in my rental suite, it was an unusual job and a difficult one. So paying $4500 dollars to install it I thought I would take no chances and do it right. Tu...

#253081
Aug 03, 2011
951

Stmcc
Bath Fitter - Poor workmanship. Empty promises

Paid over $3000 to have Bath Fitters re-do my shower. Shower does not drain properly. Water pools on floor because they did not slope floor to drain. Drain spout does not stay in. ...

#251835
Jul 28, 2011
694

Anonymous
Bath Fitter - Why bathfitters will not get my contract

Your commercial is offensive. I'm sure you have plenty of competitors who will be happy remodel my bathrooms. Somewhere within the ENCOM, or CBs I'm sure we have guys who c...

#251804
Jul 28, 2011
654

Regan
Bath Fitter - Bathroom fitter

Hi, I am a well respected bathroom fitter/tiler I have recently started a job for a customer in her bathroom. I ripped out all of the old suite and dumped it then I tiled all the b...

#249945
Jul 19, 2011
1329

Mad2011
Bath Fitter - Be ready to get screwed

I work for bathfitter of lewisberry PA, and let me say, be prepared to get screwed as an employee. They will run you all over creation to go to these crap for appointments after t...

#243817
Jun 17, 2011
1584

Marv Lewis
Bath Fitter - Bathfitters install

They removed a bath and installed a shower only. From the initial install the floor has come up. We have had bathfitters out here twice to fix the problem and the floor still comes...

#243392
Jun 15, 2011
784
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Installers
In order to have your appliances work properly, your furniture to function long and look good, home installation services are provided. Installation services are as well required when furnishing and decorating offices. Installation services are provided for appliances, kitchen, bath and plumbing, flooring, windows and doors, window treatments, lighting, home environment, and outdoors. Installation services include beautification and added features (installing wood paneling), comfort (Upgrading heating, ventilation and air conditioning systems), maintenance and repair (roof tear-off and replacement; concrete and masonry), saving energy (energy-efficient insulation, windows, and lighting; wood-burning stoves, solar panels, wind turbines), safety and preparedness (home fire and burglar alarm systems, security doors). When placing an order with such companies, one should expect that at first a sales associate can tell more about installation services.

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