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Bath Fitter

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114 complaints

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Bath Fitter was established in Montreal, Canada. The company began as a family business. The Cotton brothers stared Bath Fitter Company in 1984. At the present time, the company is the leader in manufacturing of acrylic shower bases, bathtub liners and walls in the North America. The company specializes in production, sales and installment of shower bases, bathtubs, bath and shower walls, tub and shower doors, domed ceilings, and a great number of accessories. Besides the manufacturing of goods, Bath Fitter also offers installation and repairing services. The goods are shipped directly to the retailers.

Bath Fitter provides long-time warranties on the manufactured products.
Please try to contact Bath Fitter Customer Service directly prior to posting any complaints on this site.

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Bath Fitter Complaints & Reviews

Bath Fitter Reviews

Slcforrest
Bath Fitter - Isn't strange?! Bad reviews but they advertise on this site?
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

It just seems like if you get a bad review this web site would not let you advertise on it! It really makes me wonder how accurate and valid the information is on this website. ...

#318917
May 16, 2012
7

MikeW787
Bath Fitter - Bath Fittter Atlanta is Terrible
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

The branch manager Sean is the most pompous *** I have ever met in my life he treats both customers and employees like they are beneath him. He is to busy muddling in customers bu...

#314157
Apr 23, 2012
150

Anonymous
Bath Fitter - What a Ripoff
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

We had a tub and shower surround fit over the traditional tub in June, 2011. It is April, 2012 and Jerry come to replace mildew/mold caulking. Of course, we too, have the "lifetime...

#311361
Apr 11, 2012
553

Anonymous
Bath Fitter - HAPPY CUSTOMERS
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

Hello i work for bathfitters for a while. Every single customer i taked to that already have Bathfiiters is very pleased with the results!! Sadly the bad installs were performed by...

#311190
Apr 10, 2012
474

Anonymous
Bath Fitter - Bathfitter complaint shattering shower door
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

We purchased a complete tub, shower and glass doors put in almost 3 years ago at a price of $4995.Our inside shower door shattered, throwing glass and glass slivers throughou...

#307083
Mar 23, 2012
491

Paying c...
Bath Fitter - Oklahoma City - FRAUDULENT
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

Complaint Description:11-2011 I hired BF to install a shower/bathtub/wall/ceiling unit; and a vanity counter top. Costs were approx $6000. Contract was pay 1/2 at time of ord...

#304694
Mar 14, 2012
536

Anonymous
Bath Fitter - Beware of Bathfitters. Overpriced. Way overpriced!
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

They have a 1.5 hr presentation to "sell" their product. I like their product. Honestly. BUT, I do not need you to "sell" it to me. I will go with the contractor who can provid...

#304561
Mar 13, 2012
729

B.CAROLA...
Bath Fitter NO HONORING WARRANTY
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

I HAVE HAD NOTHING BUT HEARTACHE FROM THIS COMPANY. THEY ADVERTISE LIFETIME GUARANTEE, BUT WHEN I CALL FOR REPAIR THEY TELL ME THAT WHEN I HAD MY INSTALLATION THAT IT WAS 5 YEAR G...

#301683
Mar 02, 2012
622

Anonymous
Bath Fitter - Bathfitters won't help us remove without more money or damage
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

We bought a home with 2 bath fitter MONTROSITIES, they were installed and paid for by the previous owners just ONE MONTH AGO!!!!!!!!!!! We wnt to remove them, so i called about ho...

#299766
Feb 24, 2012
895

Anonymous
Bath Fitter - So bad I had to kick them out
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

We are in the midst of a home remodel and made the terrible mistake of inviting bath-fitters to come look at our bath. I have never been so mistreated by a salesman. They showed ...

#299131
Feb 22, 2012
1058

Anonymous
Bath Fitter - Too high pressured!
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

I tried to make an appointment to have 2 old bathtubs redone but I had to give these people my life story to get an appointment. I got so irritated with the lady I was giving the i...

#298745
Feb 20, 2012
571

Anonymous
Bath Fitter , What a WASTE!!!!!!
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

Don't you ever dare to use bath fitter. I am so pissed off rite now you don't know it! I paid allthis good money and what a friggin mess. Today, I am up ripping out t...

#298450
Feb 19, 2012
761

Consumer...
Bath Fitter , Lenexa, KS - Hard Sell, Rude
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

Salesman, named John, was very rude when we decided not to buy a new tub from his company. He was misinformed (or lied) several times during his lengthy sales presentation. My wife...

#297911
Feb 17, 2012
553

BFSUX
Bath Fitter - DO NOT USE BATHFITTER IN MEMPHIS OR JACKSON TN!!!!!!
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

I made an appointment with Bathfitter to look at having my hall bathtub changed to a shower for my mother in law. The guy came out and he was very high pressure and got mad becaus...

#293867
Feb 02, 2012
685

Anonymous
Bath Fitter - No!!! Don't invite them to your house ever!
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

Wow, what a racket! The pricing is supposed to be a fraction of the cost of replacing your bath tub. A criminal (as far as I'm concerned) shows up at your house all smiles with...

#292446
Jan 27, 2012
1063

Anonymous
Bath Fitter - Installed bath safety handle on the wrong side and shower rod backwards
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

Hello,I liked that the job on our bathtub was done in one day but not getting these details like on the safety handle on wrong wall and shower rod is on backwards, are a litt...

#288468
Jan 11, 2012
762

Anonymous
Bath Fitter = scam artists
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

Bath Fitter doesn't do what they say they are going to. It took the 4 months to complete my shower lining and to be honest it still isn't right. They promised the install...

#281167
Dec 13, 2011
1102

Mylo Joh...
Bath Fitter - Bathfitter
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

I went onto google to get the phone number for Bathfitter in my area to have my 2nd bath re-done by them and the link for this website came up. 1st one done 5 years ago. I just h...

#276266
Nov 20, 2011
1565

Sxmsandy
Bath Fitter - \
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

Be very, very careful when leaving anything of value visable when "salesman" comes back for finished product pictures, when he knows you are not home! Although, pictures had...

#276212
Nov 20, 2011
1161

Buddy62370
Bath Fitter - Can't Recommend This Company
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

Unfortunately I have not been able to use my new shower or tub yet. The co. came out the first time on 11/19 and worked for 1/2 the day and had to stop because the salesperson had...

#275848
Nov 18, 2011
1506

Anonymous
Bath Fitter - Beware!
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

We had a salesman over & settled on a complete bathroom makeover several months ago. Our cabinet choices were circled in their subcontractor's brochure. The installers showed ...

#275120
Nov 15, 2011
1135

Samthema...
Bath Fitter - The Bathroom window leaks
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

They did a sloppy job. Came back a second time, also sloppy. The Bathroom widow now leaks. You can see the stains on the out side where the water travels through the wall.Mak...

#273703
Nov 08, 2011
961

Nursehepp
Bath Fitter - Bathfitter
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

NEVER use Bathfitter! Since installation of our bath liner 1 year ago, we have only had problems. 2 days after installation, our basement flooded. Bathfitter claims it was our plum...

#272369
Nov 02, 2011
1255

Cbaxley
Bath Fitter - Miss lead me for having a job in sales
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

I had a talk with tom golden he gave me a interview i came in we talked he told me to think about if i still want the job over the weekend so i called him the following week .i sa...

#271052
Oct 27, 2011
1138

Anonymous
Bath Fitter - Bathfitters is the worse thing i ever did to my house .
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

Fist off I had the tub installed and when they came "realized it had to be in 2 pieces. Then I had the surround put in and it has been nothing short of a nightmare .They put ...

#270195
Oct 24, 2011
1320

Skipa
Bath Fitter s - Bogus claims
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

So Bath Fitters claims "No surprises". Surprise - they ordered the wrong shower door! We told him obscure glass but he didn't write it on the order form. Then ordered clear gla...

#269518
Oct 20, 2011
733

Gobears
Bath Fitter
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

Its funny, before my appointment with Bath Fitter I looked them up on google and found this web site. It made me really nervous because of the complaints. But my Paster had them do...

#269316
Oct 20, 2011
1433

Anonymous
Bath Fitter - Can not rinse shower doors without floor getting soaked
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

I would never recommend Bath Fitters to anyone. We have had the company back for a second try and still when we rinse down the shower doors the water comes all out on the floor. I ...

#268704
Oct 17, 2011
923

Goingone
Bath Fitter - Bathfitters and nothing went right.
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

After waiting 3 weeks for installation the tub was not the right size . Had to reorder and wait again to install another 3 weeks . Had a grab bar which we paid extra for put up an...

#268551
Oct 16, 2011
904

Anonymous
Bath Fitter - Dont work for/Dont buy from!!!
5.0 102 Evergreen Drive SpringfieldTN37172 1-800-892-2847 http://www.bathfitter.com/contact.aspx

I’m not going to go into details, I’m sure you have seen the thousands of complaints and bad reviews about this company, I was a branch manager for them and I can a...

#265914
Oct 04, 2011
1612
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